FREE Shipping on single orders of $25 or Over:

Free shipping applies to the contiguous U.S. only.
Expedited shipping available at checkout.

 

  • Standard delivery is 5-7 days via ground shipping.
  • Shipping options for 2-3 business days and 1-2 business days are available.
  • Shipping is free for single orders greater than $25.00 (excludes Alaska, Hawaii, Canada, and Puerto Rico).
  • Tracking information will be sent to you via email after your order has shipped.
  • Items weighing over 70 pounds will ship LTL freight. The freight company will call you 24 hours prior to delivery. It is important to take or return their calls to schedule delivery. We charge a flat rate of $150 for LTL freight, however limited access, residential, carrier surcharge, redelivery and storage fees are not included in the initial freight prepaid, and you may incur additional charges for those services.
  • In order to hold the freight companies accountable, you should always inspect packages for damage and/or loss before signing the delivery document. Whether the shipment is received by you, a colleague, a family member, or a customer, it should be inspected. This includes inspecting for concealed damage.
  • Please be aware that freight delivery shipments often encounter damage due to rough handling. Damaged shipments must be refused or notated on the delivery document.
  • GreatNeckTools.com's responsibility for delivery ceases upon acceptance of a shipment by a transportation company as evidenced by a receipt from a common carrier, the purchase, and sale of products being completed at the point of shipment.

Where do you ship?

We will ship standard packages to the continental United States, including Alaska and Hawaii as well as Puerto Rico. We also ship to Canada.

Items over 70 pounds must ship via LTL freight. If shipping LTL, we will only ship to the contiguous (lower 48) United States.

What shipping options do you offer?

Standard packages are shipped via FedEx. We offer regular ground for free if your order is over $25. Two to three day and standard overnight shipping are available at purchase for additional fees.

Packages that weigh over 70 pounds ship LTL freight. We charge a flat rate of $275 for LTL freight shipping.

When will my order ship?

If you order before 5 pm CST, your order should ship the same day.

If you order after 5 pm CST, your order should ship next business day.

When will my order arrive?

If you have registered as a member, you can track your order via our website. You may also track your order on-line via your FedEx tracking number. Your tracking number will be sent to you via email once your order has shipped.

Estimated delivery date and time are determined by the shipping method your selected and your location.

Will My Order Ship LTL Freight?

Items weighing over 70 pounds will ship LTL freight. The freight company will call you 24 hours prior to delivery. It is important to take or return their calls to schedule delivery. We charge a flat rate of $150 for LTL freight, however limited access, residential, carrier surcharge, redelivery and storage fees are not included in the initial freight prepaid, and you may incur additional charges for those services.

Do not sign for delivery until you have inspected the freight and confirmed your order is correct. If the product is damaged or your order appears incorrect, refuse the shipment and note the damage or problem on the bill of lading.

NOTE: Accepting and signing for a damaged or short shipment without notation releases the carrier from any claim or responsibility. Contact GreatNeckTools.com immediately with questions or problems with delivery.

Back to top