If you’re not completely satisfied with a purchase from GreatNeckTools.com, you may return it within 30 days of delivery for a refund. Simply complete the return form below, and we’ll email you a prepaid return authorization label along with mailing instructions.

To qualify for a return, your order must meet the following conditions:

• Purchased directly from GreatNeckTools.com
• Delivered within the past 30 days
• In its original, unopened packaging
• Accompanied by a receipt or order number

Return Shipping & Fees

Standard return shipping is fee is $10. If we made an error with your order, we’ll cover the return shipping cost. For items valued over $500, a 10% restocking fee will apply in addition to the $10 return shipping fee.

Timing on Returns or Replacement:

• Returns will be processed within 7 days from the date that we receive your item.